I purchased a Lane Touch Down-SO 292-39-ST Double Reclining Sofa, Leather/Match and a Lane Touch Down-SO 292-43-ST Double Reclining Console Sofa, Leather/Match ON January 30, 2013 and to this date (April 3, 2013) still have not received my order. After numerous phone calls from me and e-mails from me I have yet to get anything but the old run around.
When I call customer service they listen and try to help and tell me that someone will call by the end of the day.
Nobody calls. I call again and we go through the same dialog all over again, and again.
Monetary Loss: $2208.