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Ordered a sectional Dec 31st 2014, thinking I would have my sofa in 6-8 weeks and advised at purchase. Its February, have heard nothing from them other than the automated emails that says "Hey we haven't forgotten about you .. your order is moving along on time" and so...
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2.3
#597420
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BUYER BEWARE!!!!!!!!!This company is a scam!! Don't believe me? Read all of the other reviews on this site...customer service is non existent, even the manager "Rock" could give 2 bits about your business...I guess the fish smells from the head down! The ETA you're...
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Anonymous
Lola

Rock gave me the same song and dance! Told me they had been trying to call me, but I put down the wrong number (which I didn't). Kept getting non committal answers to when it'...

Anonymous
***ed in Texas

You're kidding me! How did S&S handle it when you called them with that info? What a nightmare! I find it odd when you call the # they call you from, it rings to theater s...

1.0
#593628
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Spoke to a salesman - Tom Slayden, I told him what i was interested in, he told me that " in order to lock in that sales price I would have to leave my cc info". Didn't think anything of it so I did which the sale would be pending based upon receiving the color swatch...
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#580654
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I ordered a chest of drawers for a rental house I'd bought. I needed this in time for the first guest. According to the website, it would arrive before the first day of the rental's guest arrival. Okay. I pull the trigger and AFTER I pay for it, it tells me it could...
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#580557
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Buyer beware! Do not buy from them. I bought a palliser leather sectional that the seat core gave out on and the leather started sagging right away. 6 months later , it is not fixed. I call them every day, they give me the run around. Customer service is the worst I...
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1.0
#579014
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I requested a refund and still have not received it. I was told 2-5 business days, and it is approaching 10 days. Placed my order for a $1125.00 Klaussner sectional on September 6, 2014. Their site states a 15-21 business day delivery timeframe. What a joke. Had no...
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Anonymous
Anonymous

Get in touch with your credit card company right away if you charged this purchase And despute the charges that the action I'm taking today! Your credit card company may have ...

Anonymous
Texas

Did you ever get your sofa? Im wondering if anyone ever gets thiers? Its been 9 weeks and I'm still waiting on mine. Each time I track it they tell me its going to be shipped ...

5.0
#544853
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BUYER BEWARE!!!!!!!! I purchased a Lane recliner in April from this website, and it arrived in May...and very soon after its arrival we realized that we have received a *very* defective product. I reached out to Customer Service and after several follow-ups on my...
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1.0
#540057
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My money was taken since AUGUST 5, 2014! That is almost two months and I have been given the run around by Tom the salesmen who was wonderful, and quick to take my over $10,000.00. I have been promised a refund of $300.00 so far for my troubles by Shanna which I am...
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#539852
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We ordered a sofa from Sofas and Sectionals in March of 2014. When it arrived there were multiple qualify issues with the sofa so we immediately contacted them to process an exchange for a different manufacturer (since they wouldn't give us our money back). After...
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#527103
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Wish that I would have checked the reviews before ordering with this company. Started this process in early March trying to get fabric swatches which they said would be overnighted to me for free. Called three days later when they still hadn't shown up and they said...
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#520629
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